Privacy Policy – pk70 Online Gaming Pakistan

1. Introduction

pk70 ("we", "us", "the platform") operates the online gaming and sports betting services available at pk70.onl, including our mobile application. This Privacy Policy explains how we collect, store, use and protect the personal information you provide when you register an account, make a deposit, place a bet, or contact our support team.

This policy applies to all users of the pk70 platform, including registered players and visitors browsing the site without an account. By registering or continuing to use pk70, you acknowledge that you have read and understood this policy.

This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy. Together, these three documents form the full framework governing your relationship with pk70.

We take data privacy seriously — not just because it is the right thing to do, but because Pakistani players deserve a platform that is transparent about what happens to their information. If anything in this policy is unclear, reach out to our support team and we will explain it in plain English.

2. Data We Collect

We collect personal data in several ways: directly from you when you register or contact us, automatically as you use the platform, and occasionally from third-party service providers such as payment processors and identity verification services.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what is strictly required for age and identity verification.

3. How We Use Your Data

Every piece of data we collect serves a specific purpose. We do not collect information speculatively. Below are the main reasons we use your personal data:

• Account management: Creating, maintaining and securing your pk70 account. Verifying your identity to comply with our age and eligibility requirements.
• Transaction processing: Processing deposits via JazzCash, Easypaisa, Raast, Bank Transfer and mobile wallets; processing withdrawal requests back to your verified payment method in PKR.
• Platform security and fraud prevention: Monitoring for suspicious activity, detecting multi-accounting, investigating potential Terms violations and protecting other players on the platform.
• Customer support: Responding to your queries, resolving disputes, processing responsible gaming requests such as self-exclusion or deposit limit changes.
• Service improvement: Analysing aggregated, anonymised usage data to improve the platform experience — such as which games are popular during PSL season or which payment methods Pakistani players prefer.
• Legal and compliance obligations: Meeting any record-keeping, reporting or data retention requirements applicable to our operations.
• Marketing communications: If you have opted in, we may send you information about new promotions, bonus offers or platform features. You can opt out at any time through your account settings or by contacting support.

4. Legal Basis for Processing

We process your personal data on one or more of the following legal grounds, depending on the specific activity involved:

• Contractual necessity: Processing your account data, transactions and game history is necessary to fulfil the contract between you and pk70 as set out in our Terms and Conditions. Without this processing, we simply cannot operate your account.
• Legitimate interests: We process certain technical and usage data to keep the platform secure, prevent fraud, improve our services and protect the interests of all players. We always balance our legitimate interests against your privacy rights before relying on this basis.
• Legal obligation: We may be required to process and retain certain data — including identity documents and transaction records — to comply with applicable record-keeping obligations.
• Consent: Where we rely on your consent — for example, for marketing emails or optional cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Data Sharing

pk70 does not share your personal data with any third party except in the limited circumstances described below. In all cases, we ensure that third parties handling your data are required to maintain appropriate security standards.

• Payment processors: To process your PKR deposits and withdrawals, we share necessary transaction data with payment service providers such as JazzCash, Easypaisa, Raast and banking partners. These providers only receive the minimum data required to complete the transaction.
• Identity verification providers: Where KYC verification is required, we may share identity documents with specialist third-party verification services. These providers are contractually bound to use your data only for verification purposes.
• Game providers: The game studios and live casino providers whose content appears on pk70 may receive anonymised gameplay session data to ensure game integrity and resolve disputes. They do not receive your name, contact details or financial data.
• Platform analytics: We use aggregated, anonymised analytics tools to understand how players interact with the platform. No personally identifiable information is shared with analytics providers.
• Legal authorities: We will disclose personal data to law enforcement, regulatory bodies or courts if required to do so by law or in response to a valid legal process. We will inform you of such disclosures where legally permitted to do so.
• Business transfers: In the unlikely event that pk70 is acquired, merged or undergoes a significant business restructure, your personal data may be transferred to the successor entity. You will be notified before your data is subject to a different privacy policy.

6. Payment Data & Financial Privacy

Because pk70 operates in PKR and primarily serves Pakistani players, payment data is handled with particular care. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank transfer or a mobile wallet, the following applies:

• pk70 does not store your full JazzCash PIN, Easypaisa PIN, card CVV or full bank account number on our servers. Sensitive payment credentials are handled directly by the relevant payment provider through their own secure infrastructure.
• We store transaction reference numbers, amounts, timestamps and payment method types (e.g., "JazzCash — last 4 digits") to maintain your transaction history and resolve any payment disputes.
• All financial data stored by pk70 is encrypted at rest and in transit using industry-standard encryption protocols.
• Transaction records are retained for the period required by our record-keeping obligations. After this period, financial records are securely deleted or anonymised.

7. Cookies & Tracking Technologies

pk70 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences and understand how players use the site. Here is a breakdown of the types of cookies we use:

Most browsers allow you to control cookie behaviour through their settings. Disabling essential cookies will affect your ability to log in and use the platform normally. To manage your cookie preferences, visit the settings section of your browser or your pk70 account settings page.

8. Data Retention

We do not hold onto your personal data longer than necessary. Retention periods are determined by the purpose for which data was collected and any applicable legal obligations. In general:

• Account data (name, contact details, account history) is retained for the duration of your account and for a defined period after account closure to handle any post-closure queries or disputes.
• Transaction records are retained for the period required by applicable financial record-keeping rules.
• KYC documents are retained for the period required following submission and are then securely deleted.
• Support communications (chat transcripts, emails) are retained for up to 2 years to allow us to reference previous interactions and resolve recurring issues.
• Marketing opt-in records are retained until you withdraw consent, plus a short period thereafter to evidence that consent was properly recorded.

When personal data is no longer required, it is either permanently deleted or anonymised so that it can no longer be linked back to you as an individual.

9. Security Measures

Protecting your data from unauthorised access, loss or misuse is a core commitment at pk70. We implement a combination of technical and operational security measures across the platform:

• Encryption: All data transmitted between your device and pk70 servers is protected by TLS encryption. Sensitive data at rest — including financial records and identity documents — is encrypted using strong symmetric encryption.
• Access controls: Access to personal data within pk70's internal systems is restricted on a need-to-know basis. Staff members can only access the data required to perform their specific role.
• Two-factor authentication (2FA): Players are encouraged to enable 2FA on their pk70 account. Internal system access for pk70 staff requires multi-factor authentication.
• Penetration testing and audits: Our platform infrastructure is regularly reviewed for vulnerabilities. Security patches are applied promptly following discovery.
• Incident response: In the unlikely event of a data breach that affects your personal information, pk70 will notify affected players promptly and take immediate steps to contain and remediate the incident.

10. Your Privacy Rights

As a pk70 player, you have meaningful rights over your personal data. To exercise any of the rights listed below, contact our support team at [email protected] with your registered username and a description of your request. We will respond within a reasonable timeframe.

Please note that some rights are subject to exemptions — for example, we may be unable to delete data that we are legally required to retain. We will always explain if a restriction applies to your specific request.

11. Minors & Under-18 Protection

pk70 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification checks are carried out during the registration and KYC process specifically to prevent minors from accessing gaming services.

If we discover that an account has been registered by or on behalf of a person under 18, we will immediately suspend the account, cancel any pending transactions, forfeit any bonus balance, and delete the personal data associated with that account as soon as practically possible.

If you are a parent or guardian and believe your child has registered on pk70 or accessed the platform without your knowledge, please contact us at [email protected] immediately. We take these reports very seriously and will act without delay.

12. Changes to This Policy

pk70 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or platform features. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes that affect how we use your personal data, we will notify registered players via in-platform message or email before the changes take effect.

The version of this policy published on the pk70 website at the time of your most recent login is the version that applies to your account. We encourage you to review this policy periodically — especially after receiving a notification about an update.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or need to report a privacy concern, please get in touch with the pk70 support team. We handle all privacy-related queries with priority and will respond in clear, straightforward English.

You can reach us at: [email protected]

Please include your registered username, the nature of your request and any relevant details so we can assist you as efficiently as possible. For data access or erasure requests, we may need to verify your identity before processing the request — this is to protect you from someone else requesting your data without your knowledge.

For urgent privacy concerns — such as suspected unauthorised access to your account or a suspected data breach — contact us immediately so we can investigate and take action without delay. Our support team operates in Pakistan Standard Time and is equipped to handle these situations promptly.